Careers

At Scribe, we are devoted to finding the best and brightest team members to join us in Manchester, New Hampshire, less than an hour from Boston.  If you’re smart, dedicated and good at what you do, then we’re interested in talking to you.  We have a casual and flexible work environment with a great group of smart people.

We’re growing, we’re profitable and we’re dedicated to leading the data integration market. Check out our current openings. If you don’t see a position that matches your interests, check back again soon, we’re growing – fast – and new positions become available often.

The following positions are available:

Marketing Program Manager

Description:

The Marketing Programs Manager will be responsible for building and executing demand generation programs. The Marketing Programs Manager must work closely with the Corporate Marketing, Sales and Product Management organizations to identify target markets, develop programs for specific target audiences (influencers, decision-makers, business stakeholders, executive management), execute programs in support of sales and corporate goal, and deliver reporting and analysis of these programs. This position will also work with outside vendors.

Responsibilities:

  • Develop and execute demand generation and awareness programs such as:
    • Direct response: mail, email, online
    • Events: identification of trade shows, conferences, seminars, webinars
    • Search engine optimization and PPC
    • Online marketing programs: white paper promos, newsletters, etc.
    • Social media lead generation
  • Develop and execute customer marketing programs
  • Execute lead nurturing programs
  • Database and marketing automation system management (Salesforce.com experience a plus)
  • Program reporting and analysis
  • Conceive marketing concepts and write copy for programs
  • Budget management

Requirements:

  • Minimum 5- 7 years experience in software marketing.
  • BS/BA or equivalent
  • History of creative and successful lead generation programs
  • Excellent writing, communication and presentation skills
  • Excellent at generating sales tools and messaging
  • Experience with salesforce.com and marketing automation platforms (such as SilverPop or others) required
  • Domain expertise in IT technology solutions

Contact:

jobs@scribesoft.com
Scribe Software Corporation
Attn: Human Resources Manager
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862

Technical Support Engineer – Level II 

Position Type: Full time, Exempt
Salary: Commensurate with experience

Description:

Technical Support Analyst Level II reports to the Services Director. The responsibilities for the position combine software technical support and systems analysis, training, and consulting focused on helping Scribe's customers and resellers be more successful using its products. The position requires a well-rounded professional with experience in the software industry and customer facing skills that can be applied to the broad areas of responsibility.

Responsibilities:

Responsibilities include, but are not limited to:

  • Resolve 2nd level technical support cases and per incident paid support cases thorough analysis and systematic procedures to Scribe’s Resellers and End-users
  • Escalate to and work with Scribe Product Development on challenging issues
  • Contributing to the development of technical resources such as knowledge base articles and technical documentation
  • Designing, developing or duplicating customer’s data migration/integration solutions
  • Clearly documenting problem descriptions, defects, and resolutions in the technical support system
  • Providing remote consulting services
  • Developing end-user prototype solutions
  • Delivering training to partners and customers, primarily by the Web
  • Maintaining relationships with OEM partner help desks including training and escalation process
  • Some travel could be required to deliver on site training and consulting on a very limited basis

Required Skills:

  • Extensive experience with relational databases, SQL queries, and data conversion/integration
  • Experience with Microsoft Dynamics GP, CRM, NAV or AX or other CRM and ERP applications such as Salesforce.com, Saleslogix, or SAP is highly desired
  • DBA background is highly desired
  • Strong oral and written communication skills with a demonstrated ability to speak, write, and communicate in English
  • Well-developed organizational skills, a detail orientation and the ability to work both independently and as part of a team are essential
  • Strong problem-solving skills.
  • Experience with Windows administration and networking
  • Prior training and consulting experience.
  • Desire to learn new things
  • Positive Attitude

Education:

  • BA/BS Degree in computer related course of study
  • Computer and software certifications are a plus

Contact:

jobs@scribesoft.com
Scribe Software Corporation
Attn: Services Director
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862

Inside Sales Representative

Position Type: Full time
Salary: Commensurate with experience

Position Description:

The Scribe Inside Sales Representative position reports directly to the Director of Sales and is responsible for generating an annual sales quota revenue to Scribe for Scribe Online Data Replication and Data Integration Services sold directly and through the Scribe Online website.

Responsibilities:

Responsibilities include, but are not limited to:

  • This inside position requires the majority of time to be spent on the phone in cold calling prospects to promote and sell Scribe Online Data Replication and Data Integration Services to achieve annual sales revenue quota.
  • Calling into Scribe Online ‘free trial’ users to convert them to contracted customers to achieve annual sales revenue quota.
  • Ability to effectively demonstrate Scribe Online Data Replication and Data Integration services capabilities.
  • Ability to effectively present Scribe company overview and value proposition of Scribe Online Data Replication and Data Integration Services, as well as all Scribe software and products and add-on services.
  • Provide a weekly forecast of assigned business and meet weekly with Sales Management to review opportunity pipeline.
  • Use of Scribe CRM system (Salesforce.com) and Microsoft Office tools.
  • Travel (minimal - approx. 10%) within region to vendor, and/or customer events.

Requirements:

  • Self starter, ability to work independently, have a ‘hunter’ and ‘closer’ mentality
  • Ability to engage with and negotiate with all levels of organization (C-Level, Director Level, Mgt. Level, User level)
  • Bachelor Degree or equivalent experience
  • 1 to 3 years inside selling experience, preferably with an online (cloud-based) software or services provider, minimum with a software company

Contact:

jobs@scribesoft.com
Scribe Software Corporation
Attn: Human Resources Manager
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862

ISV Sales Engagement Representative

Position Type: Full time
Salary: Base, plus variable compensation, commensurate with experience

Position Description:

The Scribe ISV Sales Engagement Representative position reports directly to the Vice President of Sales and is responsible for fostering field sales engagement between Scribe Account Executives and Regional Sales Managers and field sales and technical teams of Scribe supported CRM and ERP application vendors and newly recruited ISVs in the Scribe Partner Program.

Responsibilities:

Responsibilities include, but are not limited to:

  • Work closely with Scribe Marketing teams and Partner Development Managers to help develop and to insure that the appropriate lead generation, field based sales engagement activities, and field based vendor and ISV event participation activities are being developed and rolled out to promote Scribe throughout the Scribe supported CRM and ERP application vendors’ field selling organizations as well as newly recruited ISVs in the Scribe Partner Program. Direct engagement with field sales teams (both Scribe and vendor/ISV) in the implementation of these activities is the focused responsibility of this position.
  • Work with Scribe Account Executives and Regional Sales Managers to provide a weekly forecast of assigned business and aid the Scribe sales teams in building, managing, and closing a vendor/ISV based pipeline of opportunities. Meet weekly with Sales Management to review this vendor/ISV based opportunity pipeline.
  • Use of Scribe CRM system and office productivity tools.
  • Travel (approx. 50%) within region to vendor, and/or ISV sales events.

Position Location:

Manchester, New Hampshire or field based.

Requirements:

  • Self starter, ability to work independently, have a ‘hunter’ and ‘closer’ mentality
  • Ability to engage with peers and field sales management in the software sales industry
  • Bachelor Degree or equivalent experience
  • 2 to 5 years selling experience, preferably with an online (cloud-based) software or services provider, minimum with a software company
  • Ability to excel in a ‘team’ environment
  • Must possess ‘excellent’ presentation skills

Contact:

jobs@scribesoft.com
Scribe Software Corporation
Attn: Human Resources Manager
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862

 

Lead Qualification Representative

Position Type: Full time
Salary: Base, plus variable compensation, commensurate with experience

Position Description:

The successful candidate will qualify leads and schedule demos or phone meetings to assist in the increase of pipeline opportunities. The representative will be telephone based. This entry level opportunity will provide a career path to Sales or Marketing.

As part of the Lead Qualification team the person in this role will:

  • Process incoming inquiries to Scribe and convert qualified inquiries into a "Lead" status
  • Identify and qualify opportunities for Scribe solutions
  • Follow up on leads to gain information on contacts, companies, projects and opportunities
  • Communicate with senior level executives through to front line member of organization
  • Maintain a relationship with prospects that are interested in a Scribe solution but can’t meet the current qualification criteria
  • Schedule demos for qualified leads for the Sales team

This position reports to the Sales Manager. The position will require the person to work collaboratively with Marketing and Sales teams.

Additional Responsibilities:

  • Consistently achieving demo, scheduled phone meetings, and qualified lead quota
  • Develop qualified leads, manage a lead pipeline
  • Manage all facets of the lead qualification process to help generate new opportunities
  • Follow up on all inbound leads in a timely fashion (within 24 hours)
  • Use SFDC to manage all leads, update daily
  • Work closely with Sales, discussing qualified leads
  • Team with Marketing to build and execute programs and follow up on all lead generation events
  • Strong presentation and communication skills

Requirements:

  • Bachelor’s Degree with an emphasis in business, marketing or communications preferred
  • Previous experience with lead qualification
  • Excellent interpersonal and verbal communication skills
  • Strong ability to actively listen and determine customer’s needs
  • Must understand how to deliver a compelling message to a business executive and leverage interest they create into a opportunity
  • Selling technology as an enabler and differentiator to within their current business
  • Strong organizational skills, discipline, attention to detail, high energy and a "can do" attitude, balance multiple tasks
  • Ability to understand technology and communicate its business value to prospects
  • Highly motivated, competitive, self-starter with a strong sense of urgency
  • Experience with SilverPop a plus

Contact:

jobs@scribesoft.com
Scribe Software Corporation
Attn: Human Resources Manager
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862

 

Pre-Sales Engineer

Position Type: Full time
Salary: Base, plus variable compensation, commensurate with experience

Position Description:

This is a hands-on position reporting to the Director of Technical Resources. The primary objective of this position is to provide technical pre-sales support for Scribe’s sales team, Scribe’s partners, and Scribe’s customers. The person in this position will focus on providing remote sales support to Scribe’s European sales team with working hours tailored to that geography. Responsibilities include providing knowledge transfer through pre-sales and post sales technical support, the development of technical sales materials, training, and technical consulting.

The ideal candidate should have the combined technical skills and interpersonal communication skills to effectively communicate about Scribe’s products with both technical and business audiences. The ideal candidate should also project energy and enthusiasm for Scribe’s products.

Responsibilities:

  • Answering questions about Scribe’s products by email, telephone, or web meeting
  • Monitoring and answering of questions sent to the pre-sales email mailbox
  • Creating and performing Scribe product demonstrations and webinars
  • General and custom technical pre-sales calls with vendors and prospects in support of all sales opportunities for Scribe
  • Assisting partners and customers with creating proofs of concept
  • High level end user, reseller, vendor product technical presentations
  • Position Scribe’s products relative to competitors from both the business and technical perspectives
  • Development and updating of technical collateral:
    • Multi-media sales tools (eg; PowerPoint, recorded video presentations)
    • Product positioning
    • Competitive positioning
    • Project scoping tools
  • Providing Scribe consulting and training as required, onsite and web delivery
  • Travel (approximately 10%) as required in support of events, tradeshows, partner and customer visits

Skills and Experience:

  • Strong oral and written communication skills
  • Experience representing technical products in a sales process
  • Experience with data integration and/or migration between business applications required
  • Training, consulting or technical support experience with mid-market CRM or ERP applications
  • Training, consulting or technical support experience with mid-market or enterprise data migration and integration applications or toolkits a plus – preferably Scribe, Pervasive, Informatica, or Cast Iron
  • Strong relational database skills with the leading databases including Oracle and SQL Server
  • Experience with XML, message queues, and Web Services are a plus
  • Problem solving skills
  • Strong computer skills with applications for Microsoft Windows

Education:

  • BA/BS Degree in computer or business related course of study
  • Computer and software certifications are a plus

Contact:

jobs@scribesoft.com
Scribe Software Corporation
Attn: Human Resources Manager
1750 Elm Street, STE 200
Manchester, NH 03104
phone: 1.603.622.5109
fax: 1.603.622.3862